We, Dotterer Educational Consulting, a Therapy Services, LLC company (DEC), are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information (“Personal Information”). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use, and disclosure of Personal Information. Among other things, we provide virtual professional development for educators, enabling them to create learning experiences for their students. As part of this effort, we provide our services online. Our websites include cheridotterer.com, thewritingglitch.com, and disabilitylabs.com. Our main page is cheridotterer.com. It houses background data about dysgraphia. The Writing Glitch houses our podcast. Our courses are housed on Disability Labs.com.

This document is our statement of our privacy practices (“Privacy Statement”). Among other things, it explains how we and some of the companies we work with collect, use, share, and protect the information you provide to us (“your Content” or “User Content”). The User Content may include any personally identifiable information, including without limitation name, address, telephone numbers, electronic mail and postal addresses, and other sensitive information that identifies or is uniquely associated with an individual (collectively, “Personal Data”). 

This Privacy Statement also discusses your choices about collecting, storing, and using your Personal Data. Any Content that is not Personal Data is referred to as “Non-Personal Data.” Non-Personal Data may include, without limitation, information about how users use the Services, what Services users select, how users respond to service offerings, how users share information with others, and what users say they like and dislike, all of which we aggregate into larger data sets that do not identify individuals (collectively, “Behavioral Data” which is a type of Non-Personal Data). Among other services, DEC may connect users with other users. Please note that this Privacy Statement does not apply to any other websites, mobile applications, or businesses. This Privacy Statement applies to any Personal Data and other Content we collect or process via any means, including via our Services, although the focus of this Privacy Statement is on Content we collect via our Services. By using our Services, you consent to the collection, transfer, analysis, transformation, storage, disclosure, and other uses of your Content, including your Personal Data, as described in this Privacy Statement.

1. Introduction

DEC is responsible for maintaining and protecting the Personal Information under our control. We have designated an individual or individuals who is/are responsible for compliance with our privacy policy.

We collect many different types of information from you, both directly and indirectly.

2. Identifying Purposes

We collect, use, and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where your name, address, and payment information are provided as part of the order process.

Personal Information is collected to maintain your Profile, Location, and for communication purposes with you.

We collect the following information from your use of our Services.

•  Emails. We may save private emails sent to us by users and share your emails with any third parties or other users. Any user may view any public posts on the Services, and is public to anyone who visits the Services. You may elect to disclose certain Personal Data and Non-Personal Data. The information you submit in any public forums is not confidential or private, and DEC does not protect it. All information you provide publicly, including information that identifies you or others, can be read, collected, or used by other users and third parties and could be used to send you unsolicited messages and for other purposes.
• Social Media. In addition to media that we control, you may post comments, photographs, drawings, and other User Content on third-party social media, such as Linked In, YouTube, Facebook, Instagram, and Twitter, each of which enforces its own terms of use and privacy policy for its service. As noted in the Terms, we may use and copy the User Content you post. More to the point, your User Content may contain Personal Data about you and other people in the form of names, email addresses, and location information. You should also be aware that a photograph or drawing of a person may be Personal Data to the extent the person may be recognized in and identified by the photograph or drawing, and medical or other healthcare information may be gleaned from any medical conditions, disorders or diseases are discussed or portrayed in the User Content, such as dietary restrictions. We may collect and use User Content and the Personal Data contained in the User Content to market our Services.
• Analytics. We may use third-party analytics tools to help us measure traffic and usage trends and other Non-Personal Data (as that term is defined in this Privacy Statement) for the Services. These tools collect information sent by your device or our Services, including the web pages you visit, add-ons, and other information that assists us in improving our Services. We collect and combine this analytics information with analytics information from other users so that it cannot be used to identify any particular individual user. One of the analytics tools we use is Google Analytics. For more information and steps you can take to control Google’s collection and use of your data, please visit Google’s page, “How Google uses data when you use our partners’ sites or apps“. Google also provides an opt-out plugin for web browsers, available here.
• Metadata. Metadata is usually technical data that is associated with other data, including User Content. For example, metadata can describe how, when, and by whom an item of User Content was collected and how that User Content is formatted. DEC may collect and store metadata, including about each user’s public posts on the Services.
• Log Data. Our servers automatically record information (“log data”) created by your use of the Services. Log Data may include your Internet Protocol (“IP”) address, browser type, operating system, the referring web page, visited pages, location, mobile carrier, device and application IDs, search terms, and cookie information. We receive log data when you interact with our Services, for example, when you visit our website, sign into our Services, or interact with our email notifications. DEC uses log data to review how we provide our Services and to measure, customize, and improve the Services.

3. Consent

Knowledge and consent are required for the collection, use, or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.

3. How We Use Your Information

We share and use your Personal Data in the following circumstances:

• Opt-in with Your Consent. We may ask for your permission to share your Personal Data with other people and organizations outside of DEC to provide you with Services. As with any opt-in procedure, you are under no duty to agree to a request that you opt-in.
• Partners and Affiliates of DEC. We may share your Personal Data with Partners to sell and provide the Services.
• Cookies. Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device, provide features, and remember your personalization choices. We use cookies to make it easier to access and use our Services. The help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to notify the browser when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer. Because cookies allow you to take advantage of some of the Service’s essential features, we recommend that you leave them turned on. Cookies are also used to display particular Content and to set session identifiers for visitors who voluntarily join user areas.
• Do Not Track. We make reasonable efforts to honor any “do not track” settings on users’ devices.
• Opt-out Email or Postal Address. If you supply us with your postal or email address, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not want to receive such mailings, please let us know by sending an email to us at the “opt-out” address below. We will remove your name from the list we use internally. Opting out of these emails does not mean we remove your email from our system entirely because we still retain your email addresses for other purposes.
• Required by Law. We may access, preserve, and share your Personal Data in response to a legal request (like a search warrant, court order, or subpoena). We may also access, preserve, and share Personal Data when we have a good faith belief it is necessary to detect, prevent, and address fraud and other illegal activity; to protect ourselves, you, and others, including as part of investigations; and to prevent death or imminent bodily harm. Information we receive about you may be accessed, processed, and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies or otherwise to prevent harm.
• Change of Control. If we sell or otherwise transfer part or the whole of DEC or our assets to another organization (e.g., a merger, acquisition, or reorganization), your Personal Data, such as user name and email address, User Content and any other information collected through the Services may be among the items sold or transferred. You will continue to own your User Content, but the license you grant to us in the Terms may be transferred to others at DEC’s sole discretion.
• Non-Personal Data. We may share Non-Personal Data publicly and with publishers, researchers, or connected sites. For example, we may share aggregated Non-Personal Data publicly to show trends about the general use of our Services. Non-personal data includes aggregated or collective information about multiple users that does not reflect or reference an individually identifiable user.
• Other. In addition to some of the specific uses of information we describe in this Privacy Statement above, we may use Personal Data that we receive to:

• • help you efficiently access your information after you sign in.
  • remember information so you will not have to re-enter it during your visit or the next time you visit the Services.
  • provide personalized Content and information to you and others, which, in the future, could include online ads or other forms of marketing.
  • provide, improve, test, and monitor the effectiveness of our Services.
  • develop and test new products and features.
  • monitor metrics such as total number of visitors, traffic, and demographic patterns.
  • diagnose or fix technology problems.

4. Limiting Use, Disclosure, and Retention

Where required by applicable laws and regulations, each user may inspect and receive a copy of his or her Personal Data as stored in the Services. In rare circumstances, we may deny a request and provide you with an explanation. If we deny your request, you may request a review by another professional whom DEC will choose, and we will comply with the outcome of the review.

Subject to applicable laws and regulations, the Personal Data you provide to us remains completely under your control. If you believe our Personal Data is incorrect or incomplete, you may request an amendment to your Personal Data in writing. We will approve or deny each request and notify you of our decision. If approved, we will amend the Personal Data. We will also make a reasonable effort to notify people to whom the Personal Data was released. In the case of a denial, we will provide the reason for the denial and instructions on how to appeal.

Any information or User Content you voluntarily disclose for use of the Services, such as your user name, your Personal Data, or other User Content, may become available to the public if you release it to other users or the general public. Once you have shared your Personal Data or User Content with others or otherwise made it public, that Personal Data and your User Content may be re-shared by others.

5. Accuracy

Personal Information will be maintained in as accurate, complete, and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

6. Safeguarding Customer Information

Personal Information will be protected by security safeguards appropriate to the information’s sensitivity level. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access, or disclosure.

7. Customer Access

Upon request, you will be informed of the existence, use, and disclosure of your Personal Information and will be given access to it. You may verify the accuracy and completeness of your Personal Information and may request that it be amended if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security, or commercial proprietary restrictions.

You may do so anytime if you want to unsubscribe from receiving e-mails from DEC. Each e-mail from DEC includes instructions for unsubscribing from these e-mail communications. You may have several important rights if the General Data Protection Regulation or the United Kingdom General Data Protection Regulation covers you. In summary, those include rights to:

• Fair processing of information and transparency over how we use your use personal information
• Access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
• Require us to correct any mistakes in your information that we hold
• Require the erasure of personal information concerning you in certain situations
• Receive the personal information concerning you that you have provided to us in a structured, commonly used, and machine-readable format and have the right to transmit those data to a third party in certain situations
• Object at any time to processing of personal information concerning you for direct marketing
• Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
• Object in certain other situations to our continued processing of your personal information
• Otherwise, restrict our processing of your personal information in certain circumstances

You may also have the right to claim compensation for damages caused by our breach of any data protection laws. For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation, available at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/. If you would like to exercise any of those rights, please:

• Email, call, or write to us
• Provide us with enough information to identify you: account number, user name, registration details, order number
• Provide us proof of your identity and address (a copy of your driver’s license or passport and a recent utility or credit card bill)
• Provide us with the information to which your request relates, including any account or reference numbers if you have them

Your Privacy Rights Outside of the United States

All Personal Data and other data provided by users will be stored in the United States under United States law.  Accordingly, United States law will apply to all users.  All users consent to the application of the law of the United States in connection with the Services.  Citizens and residents of the European Union agree that the General Data Protection Regulation (“GDPR”) does not apply but consent to the application of United States law.

8. Handling Customer Complaints and Suggestions

You may direct any questions or inquiries with respect to our privacy policy or our practices by contacting:

Dotterer Educational Consulting

P.O. Box 354

Hamburg, PA 19526

Website: cheridotterer.com

Revised 10/10/2023

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